RBS Group

Case Study

The RBS Group covers three main brands; Royal Bank of Scotland, NatWest and Ulster Bank, but also includes numerous smaller brands that branch off from the main groups.

Incorporatewear successfully secured the RBS Corporate Clothing account at the end of 2014 and continued to supply their uniform across the various RBS businesses until the launch of a brand new uniform in Summer 2016, designed and manufactured by Incorporatewear.

“Uniform better than an extra days holiday!”

Following its launch, the new 2016 uniform range received high praise from RBS Group employees, with one branch in particular voting it as the best change that year, above getting an extra days holiday! The uniform was designed to utilise a common suiting fabric across all male and female styles, shirting, blouses and knitwear, worn with bespoke branded accessories all provided by Incorporatewear. The suiting has a Nano-technology finish and shape memory, allowing recovery after creasing and is water repellent against small spillages and rain shower.

We designed the uniform to be smart and professional but also to include fabric and functions that are comfortable and practical to work in. The use of a dark navy suiting with lilac and purple garments and trims, compliment the new modern refurbished branch interiors to enhance the brand identities.

The Design and Account Management Team at Incorporatewear worked closely with RBS colleagues across Scotland, England and Northern Ireland to wearer trial the new designs across 12 branches before editing the styles down into a final range of uniform that worked across all shapes and sizes. It was so important that we gained this feedback from the wearers themselves, it meant that RBS could adopt a “You said, we did” approach. The colour block shift dress design was a particular success story made in a poly/wool/elastane, a comfortable fabric mix available across all sizes. Whilst the men enjoyed having the option for slim fit suiting to give a more modern, fresh look.

Once the core range was created, it could be adapted for the requirements of some of the other brands within the RBS Group business, including Ulster Bank Ltd DAC (Republic of Ireland) and the Isle of Man Bank. This was achieved by supplying the same dark suits but without the purple trims, along with white shirting and blouses with bespoke tie and scarf  to accessorise. For example, Incorporatewear produced a bespoke Welsh tie and scarf which featured a Welsh Dragon for NatWest branches in Wales, and a Tartan pattern for the Scottish wearers within Royal Bank, along with refreshed bespoke accessories for Drummonds, Child & Co and Holts Military Banking, all part of the RBS Group business. These bespoke garments were widely liked as they felt more personal to the wearers.

This demonstrates the adaptability of the core uniform design and the great way it provides wearers across different brands to retain a bespoke identity.

“I’ve worked for NatWest for over ten years and I have never been happy to wear the uniform until now.” – NatWest Employee

Incorporatewear were delighted to receive the Highly Commended award for ‘Best Stock Design’ at the 2017 Professional Clothing Awards for the supply of RBS Group uniform.

“I have been very impressed with the way Incorporatewear have worked with us to provide creative uniform designs that cleverly utilise common fabrics with bespoke accessories across ten bank of brands within our business”.
Louise Johnson - Uniform Management, RBS Group

Interested in Working Together?

If you're serious about your staff looking good and feeling great about something they'll be wearing everyday then we're here to help. Contact us to discuss your requirements or see our case studies, showcasing a wealth of satisfied customers who chose Incorporatewear as their uniform supplier.